Privacy Policy

1. Data Controller

The data controller responsible for your personal information is Damai Bicara, Jalan Bukit Bintang 51, 55100 Kuala Lumpur, Malaysia. For data-related enquiries, contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal data:

• Identity data: your name, as provided via our contact form or during consultations.
• Contact data: your email address and telephone number.
• Matter information: details relating to your legal matter, shared during consultations or in correspondence.
• Technical data: IP address, browser type, and cookies when you visit our website.

We collect information directly from you (via forms and meetings), automatically (via cookies and analytics), and from your authorised representatives where applicable.

3. Legal Basis for Processing

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable principles, we process your personal data on the following bases:

• Consent: where you submit a contact form or enquiry.
• Contract performance: where we are engaged to provide legal services on your behalf.
• Legitimate interests: for website analytics and improving the quality of our services.
• Legal obligation: to comply with applicable laws and professional regulations.

4. How We Use Your Information

• To respond to your enquiries and arrange consultations
• To provide and manage legal services where engaged
• To maintain records as required by law and professional rules
• To improve the performance and content of this website
• To comply with Bar Council record-keeping requirements

We do not sell, rent, or trade your personal data. We do not use it for unsolicited marketing without your consent.

5. Data Sharing

We may share your data with:

• Courts and relevant authorities, where required by the legal matter
• Third-party service providers (e.g. website hosting) bound by confidentiality
• Professional advisers, where authorised by you

Matter information shared with us during a legal engagement is additionally protected by legal professional privilege.

6. Data Retention

Contact form submissions are retained for up to 12 months. Client matter files are retained for a minimum of 7 years following the conclusion of the matter, as required by professional regulations. Anonymised analytics data may be retained indefinitely.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to client data within our firm is restricted to those who need it to deliver services.

8. Cookies

This website uses cookies for basic functionality and optional analytics. Please see our Cookie Policy for full details and preference controls.

9. Your Rights

Under the PDPA 2010 and applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Withdraw consent where processing is based on consent
• Request erasure, subject to legal retention obligations
• Lodge a complaint with the Department of Personal Data Protection Malaysia

To exercise any of these rights, contact us at [email protected].

10. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their policies independently.

11. Children's Privacy

Our services are directed at adults (18 and above). We do not knowingly collect personal data from minors directly through this website. If you believe a minor has submitted data, contact us so we can address it.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated Policy.